Arrival Card Scam WebsitesHow to Spot the Fake Ones

The simple rule

The official Thailand TDAC and Malaysia MDAC are free to submit. If a page asks you to pay before you can fill in the card, you are on a service that sits between you and the government, not the government form itself.

Red flags

• A fee for "processing" or "express approval" on a card that is free.
• A web address that is not a government domain, with flags and seals that make it look official.
• Pressure such as a countdown timer or "your entry may be refused".
• Asking for payment card details to submit the form.
• No clear statement that the site is independent.

How to reach the real site

1. Use the official link on our country page. Each one points to the government portal.
2. Check the address in your browser before typing passport details.
3. On the official site you fill in and submit without paying.
4. If unsure, compare with your airline or the embassy of the country you are visiting.

Paid agents: legitimate or not?

Some companies offer to fill in the form for a fee, or to submit it earlier than the free window allows. That may be a legal service, but it is not required. Make sure you understand what you are paying for.

If you already paid

• Contact your bank or card issuer and ask about a dispute.
• Keep receipts and screenshots.
• Submit the real card on the official site anyway, so you are covered.

Travelling to Dubai or Abu Dhabi? See our UAE arrival card guide for what applies to your passport.